Our Commitment to Customer Satisfaction

At Verma Art and Craft, we prioritize your satisfaction and strive to ensure you are pleased with your purchases. Below are the details of our Return and Refund Policy.

Please note that customized products are non-returnable. However, if you receive a damaged or incorrect item, we will gladly offer a replacement. To initiate a replacement, please contact us immediately upon receipt of the item.

Returns and Refunds

Return Policy

Please note that returns are not accepted for customized products. If you receive a damaged or incorrect item, we will issue a replacement. To initiate this process, customers must provide a video while unboxing the package as proof. All products come with a 10-day warranty, and replacement items will be delivered within 6 working days after filing a complaint.

Refund Policy

Refunds are available only if your order is not delivered within 10 working days. In such cases, refunds will be processed via Paytm, PhonePe, or Google Pay. Please note that refunds are conducted on weekends, so any requests submitted during the week will be processed on Saturday or Sunday.

This website is owned and managed by Pawan kumar.

Thank you for choosing Verma Art and Craft!